NYspins review
Must be 18+. Welcome offer for new players residing in Great Britain only. Opt in to the offer and deposit £25 for the first time to get up to 140 Free Spins (20 Free Spins per day for 7 consecutive days on selected games). Free Spins must be manually claimed each day during the 7-day period via the pop-up. Unclaimed spins expire at midnight and do not roll over. Once claimed, Free Spins expire after 3 days. Failure to log in forfeits that day's Free Spins only; eligibility for future days is unaffected. Free spin value: £0.1. Maximum Free Spins winnings: £100/day. Winnings from Free Spins are credited as bonus money, subject to a 10x wagering requirement, and expire after 7 days if the wagering requirement is not met. Some games may not be played with bonus funds. One bonus allowed per person, address, device, IP. Own payment methods only. Play Responsibly! www.gambleaware.org For full bonus terms and conditions, please click here. Read our Responsible Gaming and General Terms and Conditions for more information.
18+ | Gamble responsibly | GambleAware.org | T&Cs apply- Unique New York theme
- PayPal available
- 2000+ slots & games to play
- Few standalone promotions
- Limited customer support options
Professor’s Verdict
NYspins is a pretty good online casino for UK players. There are 2000+ slots, 50+ live dealer tables, PayPal on both deposits and withdrawals, and more, which earns a solid score in our NYspins Casino review. Support is the weak spot, since live chat only opens up once you’ve registered. Worth a look if the New York rewards marketplace appeals, although it does still fall short of our top 20 casinos in the UK.
Is NYspins legit?
NYspins is a legit and safe online casino. They have a licence from the Gambling Commission which allows the site to legally operate in the UK.
NYspins is a good online casino in general with a range of features including:
- Over 2000 slots and games
- PayPal available
- Unique promotions marketplace

NYspins bonus
You can get a first deposit casino bonus when signing up at NYspins Casino in the UK:
- 140 Free Spins
Bonus terms & wagering
Must be 18+. Welcome offer for new players residing in Great Britain only. Opt in to the offer and deposit £25 for the first time to get up to 140 Free Spins (20 Free Spins per day for 7 consecutive days on selected games). Free Spins must be manually claimed each day during the 7-day period via the pop-up. Unclaimed spins expire at midnight and do not roll over. Once claimed, Free Spins expire after 3 days. Failure to log in forfeits that day’s Free Spins only; eligibility for future days is unaffected. Free spin value: £0.1. Maximum Free Spins winnings: £100/day. Winnings from Free Spins are credited as bonus money, subject to a 10x wagering requirement, and expire after 7 days if the wagering requirement is not met. Some games may not be played with bonus funds. One bonus allowed per person, address, device, IP. Own payment methods only. Play Responsibly! www.gambleaware.org For full bonus terms and conditions, please click here. Read our Responsible Gaming and General Terms and Conditions for more information.
The free spins will be given in batches of 20, starting from when you make a qualifying deposit of £25 or more. You must claim each batch before midnight each day.
All batches have a wagering requirement of x10. They are worth £0.10 per spin and can be used to play the following games for each respective batch:
- Big Bass Splash
- Big Bass Bonanza
- Big Bass Vegas Double Down Deluxe
- Big Bass Boxing Bonus Round
- Buffalo King Megaways
- Sweet Bonanza Super Scatter
- Great Rhino Megaways
There is a max cashout of £100 per day.
Promotions

NYspins rarely offers standalone promotions for existing players after the welcome bonus.
Instead, players earn points as they play. There is a dedicated marketplace where you can exchange these points in return for a variety of offers – like free spins, deposit bonuses, and more. Each offer represents a landmark in New York, with the goal of the player being to unlock more landmarks for bigger rewards.
Although this is a little different and fits with their New York theme perfectly, we wish there were a few standalone promotions to add to it.
Deposit methods
You can use the following payment methods to deposit at NYspins Casino UK:
- PayPal
- Visa
- MasterCard
- Apple Pay
- Revolut
- Trustly (Instant Bank Transfer)
- Paysafecard
- Skrill
- Neteller
The minimum deposit at NYspins Casino UK is £10 or £20. If using Trustly or Paysafecard, then the minimum amount is £10. For all other deposit methods, the minimum amount is £20.
NYspins withdrawal time
The time it takes to receive a payout from NYspins Casino is between a few minutes and up to 24 hours on average.
All withdrawals need to be approved first. They will attempt to approve all requests as quickly as possible but delays can occur – especially if any verification documents are requested.
Once approved, you can receive the money using any of these methods:
- PayPal
- Apple Pay
- Visa
- MasterCard
- Revolut
- Trustly (Instant Bank Transfer)
- Paysafecard
- Skrill
- Neteller
Every method receives the money instantly once NYspins has sent it. So the approval stage is the only part that takes any real time. There’s no extra wait for the funds to land depending on which option you pick, which isn’t the case at sites where card payouts trail behind e-wallets by a few days.
NYspins is an instant bank transfer casino that allows you to receive payments back to your account speedily too. They are also a rare Paysafecard casino in the UK that allows you to withdraw. Most casinos only allow deposits with Paysafecard so this is good to see.
The minimum withdrawal amount for all methods is £20. This applies to all the payment methods listed above. No fees are charged for requesting a payout either, so you get to keep the full amount.
Overall, NYspins isn’t quite up there with the fastest payout casinos UK, where payouts are often approved within the hour – but it’s not too far behind.
Slots & games

NYspins have 2000+ slots and games for you to play once you’ve signed up, which puts them mid-table against the other sites on our list of UK online casinos.
Slots make up most of that, from providers including:
- Pragmatic Play
- Microgaming
- NetEnt
- Play’n GO
- Push Gaming
- Yggdrasil
- ELK Studios
- Blueprint Gaming
- Nolimit City
- Red Tiger Gaming
Beyond slots there are table games, jackpots, video poker, arcade games and instant wins, though the depth in those categories is nothing like the slots library.
Live casino

If you prefer to play classic table games with a real dealer, NYspins have 50+ live casino titles available for you. This is a decent number compared with other sites and will allow you to play games like:
- Blackjack
- Roulette
- Game Shows
- Baccarat
- & more
These games are provided by Evolution Gaming and Pragmatic Play. Evolution is by far the biggest and most popular live casino provider so it’s good to see that NYspins have partnered with them. Pragmatic Play’s live offerings are also getting bigger in Britain.
So overall, this part of our NYspins Casino review is pretty good.
Mobile & interface

You can easily play at NYspins Casino using your mobile device through the browser. There is no dedicated app. However, this is not a problem as the mobile browser is more than enough.
The site runs on its own platform rather than a licensed one, which makes NYspins one of our independent casinos in the UK. That’s what lets them build things like the New York theme and the rewards marketplace, which you won’t find on a generic platform.
NYspins is operated by SuprPlay Limited, part of the SuprNation group. They are a very experienced online casino operator, running other successful brands like Duelz, Voodoo Dreams and LosVegas. SuprNation itself was bought by DoubleDown Interactive in 2023.
Verification
Every UK player has to be verified before they can withdraw, and NYspins is no exception.
For some players it happens automatically at sign-up with no documents needed, which makes NYspins a possible no verification casino UK. If the automatic check fails, expect to send ID, proof of address, and possibly proof of your payment method or source of funds later on.
Customer support
Unfortunately, the customer support options at NYspins Casino UK are quite poor. There’s no FAQ section, which is disappointing. We hope to see one added soon.
You can contact them via the following methods:
- Live chat
The live chat team is available 24/7. However, you must be logged in to be able to contact their live chat team. This isn’t great as it means players who are considering signing up can’t get answers to any questions in real time. Instead, they are forced to send them an email and wait for a reply – which can take a day or two.
So overall, this is a bad part of our NYspins Casino review and something we hope to see much improved in future.

I have had the same issue sent my identification as requested took forever to be verified and they said it takes up to 72 hours for withdrawal to be completed waiting 4 days and still not got it ! Won’t be depositing again rip off site !
Hi Leanne,
Thanks for getting in touch with us about NYspins. Sorry to hear your withdrawal has been delayed.
Can you contact the live chat? They should be able to give you an update on the timeframe for your withdrawal.
We hope it is paid out as quickly as possible.
Regards,
Casino Professor Team
I won. They rejected my withdrawal. Very very sad. My profile is verified. They said we can give you just 100 pounds. I won with bonus money 2600 pounds but they don’t want to pay. I did see this rules. I didn’t signed this rules. I withdraw REAL money. I won from 8 pounds, 2600 pounds. I didn’t stop my deposits for 2500 but they rejected my withdraw. Sooo saddd.
Hi Simon,
Thanks for getting in touch with us about NYspins.
Sorry to hear you’ve had an issue with bonus money. Are you able to contact customer support? They should be able to explain why they couldn’t pay you the full amount based on their terms and conditions.
Regards,
Casino Professor Team
I deposited lots of money and I won near about £3000 ….but still waiting for approval…taking too much time ….other websites paying winning on a same day … frustrated with the service….
Hi,
Congratulaions on your win – but sorry to hear you’ve experienced a delay withdrawing.
In some cases, a large amount may require extra approval time. Are you able to contact customer support? They should be able to give you an update.
We hope everything is sorted out as quickly as possible.
Regards,
Casino Professor Team
Absolutely disgraceful. Put a lot of money in and won big, not paying out. Asked for bank statements and identification which I supplied but they are still not paying out. They are now requesting pay slips and 2 certificates of winnings from a different online casino and the one I go to, they have never heard of. This has been going on for 2 weeks, I’m at a loss of what to do.
Hi David,
Thanks for your comment and congratulations on your win.
Sorry to hear you’re having trouble withdrawing. In some cases, extra verification checks like this can be done before they approve the payout.
Are you able to contact customer support? They should be able to provide guidance on whether you can supply other documentation.
Regards,
Casino Professor Team
Very disappointing. Still holding my money and poor site and customer service. The worst service ever. Please avoid. They take your money but won’t pay out. Every excuse going
Hi Steven,
Thanks for your comment but sorry to hear you’re having trouble cashing out.
In some cases, it may take extra time for NYspins to verify a withdrawal. We recommend waiting a few days before getting back in touch with them via live chat for an update.
Regards,
Casino Professor Team
Verification is taking so long. All I keep being told is it will be dealt with as soon as possible. Always full of apologies but no further forward. I would advise people to give this site a pass. Not up to par
Hi Dougie,
Thanks for telling us about your experience at NYspins.
In some cases, verification can take a while to complete. We recommend waiting a bit longer before contacting customer support for another update if needed.
We hope it all gets sorted out for you soon.
Regards,
Casino Professor Team
Still waiting for my verification to be approved and my 3 withdraws to be accepted.
Hi Casey,
Thanks for getting in touch with us.
Sorry to hear you’re having verification problems at NYspins. Have you contacted their customer support? They should be able to explain what’s causing the delay.
We hope everything is resolved as quickly as possible.
Regards,
Casino Professor Team
I won £600 and 5 days later I am still waiting for it to be approved. All requested ID have been sent and accepted. Numerous contacts via chat and email. I have different answers from different chat hosts and have not received a single email. Really not impressed.
Hi Ian,
Thanks for leaving your withdrawal review of NYspins Casino UK.
Sorry to hear about the delay to your withdrawal. Unfortunately, this can happen as gambling sites in the UK may need to perform additional approval checks before processing the payment.
We recommend waiting a few more days before contacting their customer support team for an update.
We hope the payout reaches you soon – and congratulations on your win!
Regards,
Casino Professor Team
This casino did not honour my winnings after winning from freespins and then gambling through all the relevant wagering requirements. I went to withdraw my winnings and rather than being paid straight out like normal it said the payment was pending….. I knew something was up then as this was a few hundred pounds and I was correct. They refused to pay me my winnings. I had to write this review as I don’t want to see anybody else getting their hopes up after a big win and then being refused a payout on some technicality. I’m in the middle of consulting the gambling Commission over this.
Hi Justin,
Thanks for leaving us your review of NYspins.
Sorry to hear you’ve run into a few problems. Unfortunately, we are not able to access your account information to check this ourselves.
Are you able to contact their customer support team? They should be able to explain why your winnings were withheld.
Regards,
Casino Professor Team